Terms and Conditions at Ruby Fortune Casino
Welcome to Ruby Fortune Casino. These terms and conditions outline the rules and regulations for the use of Ruby Fortune Casino’s Website, located at www.rubyfortune.com/ca. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ruby Fortune Casino if you do not agree to all of the terms and conditions stated on this page.
Eligibility and Acceptance
To use our services, you must be of legal gambling age and reside in a jurisdiction where online gambling is not prohibited by law. By registering an account, you agree to our terms and confirm that all information provided is accurate and up-to-date.
Account Registration and Security
Details on how to register and maintain the security of your account, including username and password confidentiality.
Registering Your Account
- Choose a Unique Username: Select a username that is unique and not easily guessable. Avoid using personal information such as your name or birthdate.
- Create a Strong Password: Your password should be at least 8 characters long and include a combination of letters, numbers, and special characters. Avoid common words or phrases.
- Provide Accurate Information: During the registration process, provide accurate and up-to-date information. This includes your full name, address, and contact details.
- Age Verification: Confirm that you are of legal gambling age in your jurisdiction. You may be required to provide proof of age and identity.
Maintaining Account Security
- Keep Your Login Details Confidential: Do not share your username or password with anyone. Ruby Fortune Casino will never ask for your password in an unsolicited communication.
- Regularly Update Your Password: Change your password regularly and avoid reusing passwords from other sites.
- Verify Your Email Address: Ensure that your email address is verified and secure, as it will be used for account recovery and communication.
- Enable Two-Factor Authentication (if available): For added security, enable two-factor authentication, which requires a second form of verification when logging in.
- Log Out After Sessions: Always log out of your account after you finish your gaming session, especially when using a shared or public computer.
- Monitor Account Activity: Regularly check your account for any unauthorized activity. If you notice anything suspicious, contact customer support immediately.
Additional Security Tips
- Secure Your Devices: Ensure that any device you use to access your Ruby Fortune Casino account has up-to-date antivirus and anti-malware software.
- Be Wary of Phishing: Be cautious of emails or messages that ask for your personal information or direct you to a website to log in to your account. Always access the Ruby Fortune Casino site directly through your browser.
- Use Secure Networks: Avoid logging in to your account from public or unsecured Wi-Fi networks.
Deposits, Withdrawals, and Wagering
Information on how to deposit and withdraw funds, wagering requirements, and other financial terms.
Depositing Funds
- How to Deposit: Log in to your account and navigate to the ‘Banking’ or ‘Cashier’ section. Select ‘Deposit,’ choose your preferred payment method, and follow the instructions to complete the transaction.
- Payment Methods: We offer a variety of payment methods, including credit/debit cards, e-wallets, bank transfers, and more. Availability may vary based on your location.
- Minimum Deposit: The minimum deposit amount is specified for each payment method. Ensure you meet this requirement to successfully add funds to your account.
- Deposit Limits: You may set daily, weekly, or monthly deposit limits to manage your spending responsibly.
Withdrawing Funds
- How to Withdraw: Access the ‘Banking’ or ‘Cashier’ section and select ‘Withdraw.’ Choose your preferred withdrawal method and enter the amount you wish to withdraw.
- Withdrawal Limits: Minimum and maximum withdrawal limits may apply. These are outlined in the banking section of our website.
- Processing Time: Withdrawal processing times vary by method. We aim to process requests promptly, but some methods may take longer.
- Verification: For security purposes, you may be required to provide identification documents before your first withdrawal or when withdrawing large amounts.
Wagering Requirements
- Understanding Wagering Requirements: Wagering requirements refer to the number of times you must play through a bonus before you can withdraw any winnings. For example, a 10x wagering requirement on a $100 bonus means you must wager $1,000 before withdrawing.
- Contribution Rates: Different games may contribute differently towards meeting wagering requirements. For instance, slots might contribute 100%, while table games contribute less.
- Meeting the Requirements: You must meet all wagering requirements within a specified timeframe to withdraw bonus winnings. Failure to do so may result in forfeiting the bonus and any associated winnings.
Other Financial Terms
- Currency: Transactions are processed in the currency specified during account registration. Currency conversion fees may apply for other currencies.
- Inactive Accounts: Accounts that are inactive for an extended period may be subject to a monthly maintenance fee as detailed in our Inactive Account Policy.
- Refunds and Cancellations: Refund and cancellation policies are outlined in our Terms and Conditions. Generally, deposits and wagers are non-refundable except under specific circumstances.
For detailed information on payment methods, limits, and processing times, please visit the ‘Banking’ section of our website or contact our customer support team. We are committed to providing a transparent and secure financial experience for all our players at Ruby Fortune Casino.
Bonuses and Promotions
Terms related to any bonuses, promotions, or special offers provided by Ruby Fortune Casino.
At Ruby Fortune Casino, we delight in offering our players a variety of bonuses, promotions, and special offers to enhance their gaming experience. Please read the following terms carefully to understand how these offers work and what you need to do to benefit from them.
Eligibility
- Age and Location: You must be of legal gambling age and reside in a jurisdiction where online gambling is permitted to participate in our promotions.
- Account Status: Your account must be in good standing, with no pending suspensions or exclusions.
Bonus Types
- Welcome Bonus: Offered to new players upon their first deposit, subject to minimum deposit requirements and wagering conditions.
- Free Spins: May be offered as part of a promotion and are typically tied to specific slot games. Winnings from free spins are usually subject to wagering requirements.
- Loyalty Rewards: Earn points for your play and exchange them for bonus credits or other rewards as part of our loyalty program.
Wagering Requirements
Most bonuses come with wagering requirements, which specify how many times the bonus amount must be wagered before winnings can be withdrawn. For example, a 20x wagering requirement on a $100 bonus means you must wager $2,000 before withdrawing. Different games may contribute differently towards meeting these requirements.
Expiry and Limitations
- Expiry: Bonuses typically have an expiry date. If the wagering requirements are not met within this period, the bonus and any winnings may be forfeited.
- Withdrawal Limits: There may be limits on how much you can withdraw from winnings earned through bonuses.
General Terms
- One Bonus at a Time: Players may not combine multiple promotions or bonuses. Each offer must be fully utilized or expired before another can be claimed.
- Modification and Cancellation: Ruby Fortune Casino reserves the right to modify or cancel any promotion at any time without prior notice.
- Abuse: Any abuse of bonuses or promotional offers, as well as any behavior that may be construed as bonus abuse, may result in the forfeiture of the bonus and any winnings.
Acceptance of Terms
By participating in any promotion or using any bonus, you agree to these terms and conditions. It’s your responsibility to read and understand them. If you have any questions or need clarification, please contact our customer support team.